International Debt Recovery Case Study: Trusted Global Collection for The Harbour Club Pte Ltd
TL;DR
HC Debt Recovery supports The Harbour Club Pte Ltd by ethically recovering defaulted international payment plans for UK-based training events—through negotiation, restructuring, or global enforcement under UK jurisdiction.
Overview
The Harbour Club Pte Ltd offers high-value business training events globally under the brand name The Harbour Club Events. As part of their sales model, they offer attendees flexible payment plans, allowing the cost of the course to be spread across 12 months. When payments fall behind, the organisation relies on HC Debt Recovery to intervene swiftly and professionally.
The Challenge
With clients located around the world, enforcing defaulted payment plans posed a jurisdictional and logistical challenge. Many attendees initially agreed to payment plans for courses held in the UK—but failed to maintain their obligations. The Harbour Club needed a debt recovery partner capable of combining ethical engagement with international legal enforcement, while preserving the brand’s reputation.
Our Approach
HC Debt Recovery acted as a specialist partner, able to manage complex international cases while preserving client relationships where possible. Our team:
- Engaged directly with debtors to explore affordability and offer revised plans
- Reinstated many payment plans through respectful negotiation
- Pursued enforcement through the UK courts when necessary
- Leveraged HC’s legal expertise to register UK judgments across EU, Commonwealth, and treaty-based jurisdictions
- Maintained compliance with both UK and international collection protocols
The Result
HC Debt Recovery continues to provide ongoing support to The Harbour Club—successfully recovering payments across a wide international base. Most importantly, we’ve helped protect the brand’s integrity by leading with ethical engagement and using enforcement only when absolutely necessary. This balanced approach has allowed The Harbour Club to maintain their customer relationships while upholding the value of their training services.
Learn more about our international debt recovery services and how we work across borders.Client Feedback
“We’ve worked with HC Debt Recovery for years to manage payment plan defaults from international clients attending our UK-based training events. Their team consistently handles each case with sensitivity and precision—either restarting payment plans through ethical engagement or pursuing international enforcement where necessary. Their understanding of cross-border jurisdiction and UK court procedures has made them an invaluable extension of our business.”
Key Takeaway
This case illustrates the power of combining legal expertise with a compassionate, ethical approach to international debt recovery. HC Debt Recovery’s ability to adapt—through structured plans, clear communication, and global enforcement—ensures results without compromising client reputation.
Compare this to our construction debt recovery case study for duBoulay, where £490,000 was recovered in 11 days.