Effective Date: March 27, 2025

HC Debt Recovery is committed to protecting your personal data and your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, services, or contact us directly.

Who We Are

HC Debt Recovery
contact us for any further information
Trading in London and Malta
We are a UK-based professional debt collection service provider, operating in compliance with data protection laws including the UK GDPR and the Data Protection Act 2018.

Information We Collect

We may collect and process the following types of personal data:

• Contact information (name, email address, phone number)
• Business information (company name, role, address)
• Financial data (related to debt collection services)
• Communication history with us
• IP address and website usage (via cookies)

How We Use Your Data

We process personal data for the following purposes:

• To respond to your enquiries or service requests
• To perform our contractual obligations as a debt recovery service provider
• To comply with legal and regulatory obligations
• To improve our website, services, and client experience

We do not sell or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We rely on the following legal bases for processing your data:

• Consent (when you opt into marketing or submit a contact form)
• Contractual necessity (when delivering services)
• Legal obligation (e.g., compliance with court orders)
• Legitimate interests (to operate and improve our services)

Data Sharing and Transfers

We may share your data with trusted third-party processors such as:

• IT service providers and web hosting partners
• Legal advisors or courts (when required for enforcement)

All third parties are bound by confidentiality and data protection obligations.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by legal and regulatory obligations.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request rectification or deletion of your data
• Object to or restrict our processing
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of your rights, contact us.

Cookies and Website Analytics

Our website uses cookies and tracking tools to monitor performance, improve functionality, and provide a better user experience. You can manage your cookie preferences through your browser settings. We improve our services and website by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft Clarity can collect and use the data whilst you browse this site.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.